About this service
Retail environments face a unique mix of theft, crowd management, and customer-service pressures. Excel Security deploys uniformed officers trained specifically in retail loss prevention, de-escalation, and emergency response so that your shoppers feel safe and your tenants see real results.
What's included
- ✓Uniformed officers posted at key entrances
- ✓Scheduled and random interior patrols
- ✓Loss prevention and theft deterrence
- ✓Customer service and concierge support
- ✓Incident reporting via digital portal
- ✓Emergency evacuation leadership
Why Excel Security for Mall Security
Trained in retail
Officers complete specialised loss-prevention training before deployment.
Consistent presence
Detailed post orders ensure every shift delivers the same high standard.
Tenant-friendly
Officers collaborate directly with tenants to address concerns quickly.
Frequently asked questions
Are your mall security officers licensed in Alberta?+
Yes — every officer holds a valid Alberta Security Services and Investigators Act licence.
Can you scale coverage for holiday seasons?+
Absolutely. We regularly scale up retail deployments for Black Friday, Boxing Day, and back-to-school periods.
Do your officers wear body cameras?+
Body cameras are available on request and are included on most post orders where appropriate.